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FAQ - SportStars

Frequently Asked Questions

Q: What is your weather policy?
A: Our weather policy can be viewed here

Q: Can I see a copy of your waiver?
A: Our waiver can be viewed here

Q: I just signed up but what happens next?
A: Thank you for signing up. About 1 week prior to kickoff of your session you will receive an email with all the specific details

Q: What do I need for my child
A: Children under 5 simply need runners, shorts, jogging pants and a short and long sleeve shirt. 5 and over we recommend shin guards and soccer socks. Clean (not necessarily new) running shoes are required for our indoor programs as well as a backup in case in rains. Cleats or turf shoes are only recommended for children over 5 when we play outdoors.

Q: How does your payment model work
A: Upon entering your details and hitting register we use Stripe as an external payment processor (used by Unicef, Under Armor and Lyft among others). We never see your credit card. The fee paid includes the first month of programming. Upon the 1 month anniversary and every month thereafter you will be charged a monthly fee. You may cancel at ANY TIME with a text, email or phohe call.

Q: When should I start my child in soccer
A: Children as young as 18 months are developed to start a structured program lead by a coach. However, at these ages the focus should be "learning to be coached" and following instructions.

Q: When should soccer programming start
A: According to the Canada Soccer Long-Term Player Development guide 30-45 minute training sessions can begin around 3-4 years old

Q: Can you recommend an adult league for the parents?
A: Definitely, we started Mississauga Adult Soccer League to provide the same excellent service and quality as SportStars. We may even try and organize some pickup sessions to align with the children's programming to keep the whole family engaged!

Q: Do you have any affiliated programs in other cities?
A: Yes, but not close. One of our partners is starting AGS Youth Soccer.We are happy to recommend them with many of the same benefits as SportStars.

Q: What size soccer balls should I buy
A: According to Ontario Soccer's Development Matrix Size 1 Balls can be used up to about age 3, then size 3 balls should be used up until about age 8, size 4 balls should be until about 12 and then size 5 balls may be implemented.